Frequently Asked Questions
Everything you need to know about your JAVA COFFEE experience.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches daily and package them in airtight, one-way valve bags to lock in flavor and aroma before shipping them directly to your door.
What is your shipping policy and delivery timeline?
We offer standard and expedited shipping. Most orders are processed within 24 hours, and delivery typically takes 3-5 business days depending on your location.
Can I return coffee if I don't like the taste?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or quality, please contact us within 14 days for a replacement or store credit.
Do you offer coffee subscriptions?
Yes! You can subscribe to your favorite blends and save 15% on every order. You have full control to pause, skip, or cancel your subscription at any time through your account dashboard.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and reputable cooperatives to ensure fair wages and sustainable farming practices for every bean we source.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.